We’ve been hearing a lot of buzz about Pinterest lately, but surprisingly little of it comes from within the Innkeeping community. I say it is surprising, because Pinterest seems almost as if it was made for innkeepers – it is easy to use (we jumped in for our Freeport Maine B&B, and were happily pinning [...]
Will your failed effort to repair your online reputation sink your business? Stories about bad (and occasionally good) reputation management efforts have become all too common. Still, businesses often don’t get it. You can run, but you can’t hide! You can’t avoid the impact to your reputation by staying away from social media – you [...]
After the “accidental” slip of Facebook pages a few weeks ago cause so much uproar (navigation moved to small text on the left side of pages, no more ability to designate the landing tab, etc.), we suspected that a major change to the appearance of pages was about to appear. Last night it did.
As if you needed another reason to claim your Google Place page, the most compelling reason yet has now appeared. It is ridiculously easy (unless or until Google has fixed it) for a scammer to claim someone else’s Place Page if they have a mailing address in the same town as the business. Don’t believe [...]
How to build a simple dashboard for monitoring your online reputation.
