Tag Archives: seo

How to Provide the Information Guests Want

By Scott Thomas | Published: November 22, 2011

Our first post in this series provided an overview of how guests find and book a lodging property, based on research from WIHP, a hotel marketing agency. The four step process assumes the future guest has selected a destination area and then proceeds through the steps of (1) discovery of a particular property, (2) seeking [...]

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Facebook: Beyond the Basics (Presentation)

By Scott Thomas | Published: April 29, 2011

The Maine Innkeepers Association Educational Seminar for April, 2011, was held on April, 28, 2011, and the subject was Social Media – Beyond the Basics. We gave a brief presentation on Facebook: Beyond the Basics, emphasizing engagement and mentioning, to a lesser extent, optimization and measurement. Here is the video (transcript below): Transcript: Hello, this [...]

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Analytics simplified – GA Evolution

By Scott Thomas | Published: February 2, 2011

From conversations with innkeepers at some recent conferences, we know that innkeepers understand that web analytics are important, and they are searching for ways to use and understand them, but are not finding that to be an easy task. We were looking at tools that provided some additional capabilities for Google Analytics, and came across [...]

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In-Page Analytics from Google

By Scott Thomas | Published: October 21, 2010

If you’re like me, you’ve used Google Analytics for quite some time, and find the wealth of information quite useful. One area that has always been a bit frustrating, and not as useful as it seems it should be, is the Site Overlay report. When you would click on this report, a window would open [...]

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Google Instant: Love it, hate it? It’s here.

By Scott Thomas | Published: September 9, 2010

What is Google Instant? Search results while you’re typing. Not the little drop-down thingie that anticipates what you’ll type, but actual results (complete with local map, for appropriate searches) that change as you type. See the screen shot below for an example. Notice that while the user has typed in “bed and” Google suggest has [...]

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