Recently the Professional Association of Innkeepers International (PAII) asked me to do a webinar on building a dashboard to aid in online reputation monitoring. I had read a really good article on the topic a year or so ago, so put some of that information to good use, added a bit of my own, and created the presentation.
The presentation (slightly adapted) is below. One note from the audio (which isn’t included) is that at the time of the presentation the TweetBeep.com site was not responding. Since I haven’t actively used it in a while, I don’t know if it is still in operation.